Med BuyBD Return Policy

• Products may be returned or exchanged only if they are damaged, defective, expired, or incorrectly delivered.
• Customers must report any issue within the specified return period after receiving the product.
• Returned items must be unused, unopened, and in their original packaging with all accessories and documentation included.
• Prescription medicines, opened healthcare products, hygiene items, and temperature-sensitive products are generally not eligible for return or exchange.
• Proof of purchase, such as an order number, invoice, or receipt, is required for all return requests.
• Once the returned item is received and inspected, Med Buy BD will determine eligibility for a replacement or refund.
• Approved refunds will be processed through the original payment method or another agreed method within the applicable processing period.
• Shipping or delivery charges are generally non-refundable unless the return is due to an error made by Med Buy BD.

For return assistance, customers should contact Med Buy BD customer support and provide their order details along with a description of the issue.